Receptionist

  • Independent Practice
  • Reading, United Kingdom
  • Apr 02, 2018
Permanent

Job Description

We are looking for a highly motivated, personable and organised Receptionist to join our award-winning and welcoming team in Central Reading. You do not need previous experience in a dental practice, the role involves:

  • Being the first point of contact for new patients, building a great, warm rapport with them
  • Providing world class customer service, helping the patients feel confident in which options are best suited to them
  • Discussing their treatment plan, going through this with them and any questions they may have
  • Follow up calls to check if they would like to proceed, how they are feeling post-treatment, running through concerns with the dentists.
  • Reporting weekly to the dentist and practice manager with figures and patient feedback

For this role the following attributes are essential:

  • Very personable and welcoming, a people person
  • Proven experience in a customer facing role
  • Incredibly organised
  • Excellent grammar
  • Good with Word and Excel
  • Team player

HOURS: This is a full-time role spread over 4 days per week, including Saturdays. In return, you get 3 days off per week.

You must overall be passionate about helping people have a great experience. We have a great team with great opportunities for training, career progression and fun social events. If you feel this is something you can do, then apply now!